Frequently asked questions

Our translations are prepared in the format each authority asks for. When an authority requires a translator registered in its own country, or a sworn translator, we tell you before you pay and arrange the right type of translation.

Standard civil documents such as birth certificates are usually ready within one to three working days. Longer files are scheduled with you when we send the quote. Urgent service is available on request.

Yes. A clear scan or photo is enough for the translation itself. Some authorities ask to see the translation attached to a certified copy of the original; we will tell you if yours does.

The price depends on the language pair, the length of the document, the certification required and the deadline. Send us the document and we reply with a fixed price, usually the same working day.

Yes. We can deliver the Arabic and English versions side by side, clause by clause, so both parties sign one document.

Yes. Large files are split between specialist translators working from a shared glossary, then reviewed by one senior linguist for consistency.

Every legal translation can be certified with the translator's declaration and stamp. Tell us if it will be filed with a court or registry so we use the required format.

No. Palestine is not a party to the Hague Apostille Convention, so Palestinian documents are authenticated by the Ministry of Foreign Affairs and Expatriates and then legalised by the embassy or representative office of the destination country. We handle the full process.

Yes. We work with partners in the issuing country to obtain the apostille or legalisation there, and arrange the certified Arabic translation if you need it locally.

It depends entirely on the issuing country and authority — from a few days to several weeks. We give you a realistic estimate with the quote.

An apostille is a single certificate valid between Hague Convention members. Legalisation is a chain of stamps ending with the embassy of the destination country. Palestinian documents always use legalisation.

Usually not. Most legalisations can be done by our team on your behalf. Some embassies require a power of attorney or the applicant's presence for certain documents; we tell you in advance.

Yes. We legalise invoices, certificates of origin, company registration documents and powers of attorney for business use, often with a chamber of commerce stamp first.

Rarely on its own. Most destination countries also require legalisation by their embassy or representative office after the MOFA stamp.

Yes. Palestinians abroad can send us their documents or authorise us to request certified copies, and we handle authentication and legalisation in Palestine.

Yes. The notary must see the original document to certify a copy. We can arrange the appointment and accompany you, or collect the original with your authorisation.

Yes. A notarised copy can be authenticated by the Ministry of Justice and the Ministry of Foreign Affairs, then legalised by an embassy, exactly like an original.

Yes. We prepare a bilingual draft based on what the agent needs to do. For complex property or estate matters we recommend having a lawyer review the scope.

That depends on the text and on the receiving authority. Many banks and registries only accept powers signed within a recent period, so we suggest signing close to the time it will be used.

In most cases, yes, with a copy of your ID and an authorisation. We can also have it authenticated, legalised and translated before sending it to you.

Yes. Through partner offices we request certificates and records from many countries, including the Gulf, Europe and North America.

For consecutive interpreting, a few days is usually enough. For simultaneous interpreting and rare language pairs, two weeks or more is recommended.

Yes. We provide remote interpreting on all common video platforms and by phone, which is often the most practical option across checkpoints and borders.